WHAT TYPE OF SERVICES DO YOU OFFER
We offer 2 types of services:
1) Hourly Cleaning
2) Express Cleaning®
WHAT IS EXPRESS CLEANING®
Most of us clean our homes once a week due to either lack of time or high cost of hiring a maid. What if you can keep your home clean on a daily basis for less price? Express Cleaning® offer packages just for the right time needed for your home, Instead of hiring a maid for 3 hrs at one shot for Aed 105, you can hire us 3 times for Aed 100 per week including Eco Friendly cleaning materials. This way your home is cleaned on a regular basis.
WHAT'S INCLUDED IN EXPRESS CLEANING®
HOW MUCH IS EXPRESS CLEANING®
Please check the Price list for more details.
WHEN AM I CHARGED FOR THE SERVICE?
- For Hourly Cleaning, you are charged immediately after the cleaning has been completed.
- For Express Cleaning®, you are charged on a weekly basis.
DO I HAVE TO BE HOME FOR MY CLEANING?
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house.
ARE THERE ANY COMMITMENTS FOR EXPRESS CLEANING®?
No, you can cancel Express Cleaning® anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.
HOW CAN I BOOK EXPRESS CLEANING®?
Currently we offer Express Cleaning® to certain locations only, please contact us before making a booking.
WHAT IF I NEED EXTRA TIME
If you need extra time then please contact office, however we can extend only if there is availability.
ARE CLEANERS SCREENED?
Absolutely. The cleaners go through a screening process that includes a background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.
CAN I GET A SAME-DAY BOOKING?
We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
DOES MY CLEANER ARRIVE AT THE EXACT TIME I BOOK?
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
HOW MANY CLEANERS DO YOU SEND?
Only one cleaner is sent to your home. If you’re on a Express booking®, we’ll match you with the same person going forward.
WHICH NATIONALITY ARE THE CLEANERS?
All our staff are from Philippines, they can speak English and all of them are well trained.
WHAT IF THE CLEANER MISSED TO CLEAN SOME PLACES?
Please get in touch within 24 Hrs and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.