Office Cleaning Industry Best Practices: Reputable Office cleaning companies employ excellent staff, have outstanding communication, and use proven processes and products. Does your commercial cleaner utilize these best practices to deliver exceptional results?
Provide an Excellent Contact
Your contact should be well versed in the details of your contract and in onboarding you as a new client, paying special attention to specific areas or topics of concern you have about your particular workspace. They should also be readily available by phone, text or email and respond quickly to any issues or concerns that arise during or after your scheduled commercial cleanings. In addition, they should provide solutions for one-time and periodic cleaning needs.
Employ Professional Commercial Cleaning Staff
The people completing your office cleaning should meet the highest of standards. Make sure your commercial cleaning company completes background checks of employees and is bonded and insured. Excellent office cleaning companies like Hello cleaner foster a culture of accountability that includes professionalism, punctuality and communication. We train cleaners to be careful with equipment and schedule cleanings to avoid or minimize disruptions to their customer’s workday. Our employees wear uniforms to help others quickly identify them as office cleaning staff.
Provide Ongoing Training
Reputable office cleaning companies ensure that their employees are properly trained in equipment use and cleaning processes. Strategies like working from top to bottom and using specific products for different areas are standard best practices. From the very first time they visit your office, you should have confidence that your office cleaners are proficient with the equipment and products they are using and that they are using a methodical process for predictable and consistent results.
Use State-of-the-Art Equipment
Technology upgrades and improvements affect all industries, including commercial cleaning. Office cleaners that use state-of-the-art and updated equipment routinely provide higher quality service. The work is completed more often, more thoroughly and more efficiently with less environmental impact. This is particularly important with commercial cleaning floor equipment. Don’t hesitate to ask when the equipment was last upgraded.
Use Approved and Effective Products
Great office cleaning companies use products that are tested to be safe and effective. Many commercial cleaners use products with little or no environmental impact when possible. In addition, using pre-measured amounts of cleaning products ensures use of the right quantity. Companies like Hello Cleaner use color-coded and/or disposable cloths for certain types of cleaning to avoid cross-contamination. Whatever the process, the goal is always to eliminate dust, dirt and grime, while avoiding the spread of germs.
Make sure your office cleaning company has effective and proven processes in place. This affects everything from pricing and staffing, to training, customer service and more. You want to get the clean office you desire, completed by professionals providing top results and excellent customer service.
Adhere to Regulatory Requirements
Your commercial cleaning company should adhere to regulatory requirements associated with owning and operating a commercial cleaning business. Look for additional accreditations for further validation of the company.