10 Secrets to Hiring a House Cleaning Service: In this article in response to a lot of your questions I figured that I would put together tips for you on how to hire the right cleaning service I’ve got lots of experience in this industry so let me share those tips with you, if you want to visit Dubai at some point in your life when you’re looking to bring somebody into your home what I recommend is always starting by asking for referrals from friends and family in fact often times I’ll just put something up on Facebook when I’m looking for a referral now the reason this is so important is because a company can really write anything it wants on its website so they might sound amazing but are they actually amazing that’s what your friends and family are gonna tell you so go to them is your first point of reference.
Take review websites with a grain of salt you know happy people tend to not go on these websites and put up reviews they really they might be happy but they don’t really feel compelled to do it but upset people oh my god do they have a voice and they need to be heard and oftentimes people who are really angry they want to just go online and bench they want to be heard sometimes they legitimately want to ruin the company’s reputation so just be mindful when you’re looking at a company’s review if they have a pretty decent score but a few bad apples that’s pretty normal if the company has all bad reviews that’s a red flag the thing to look out for and guys this one might surprise you is a company that has all perfect reviews that is just not realistic and in fact there’s a company or two that I know of who are competitors of ours who actually give their clients money to put up reviews so you can imagine there’s a bit of an incentive there for the client to say something nice or they’ll go around and get reviews and other shady sketchy ways and those are the companies that have all-perfect tens so what I like to do and this is chattin Eyes policy on reading reviews whether it’s for restaurants or Amazon or service providers we kind of ignore all the perfect reviews we kind of ignore all the bad reviews and we look at the middle section.
One of the reasons why service companies tend to be more expensive than people who just post up an ad on the side of a mailbox or on Dubizzle is because actual service companies should provide bonding insurance and workers compensation and when you’re interviewing a company on the phone or reading their FAQ page they should definitely mention that they offer that and if they don’t run in the other direction now what that offers bonding means that if something gets stolen from your home there’s an insurance policy that will give you back whatever was taken or the financial compensation for it insurance means that if anything gets broken or damaged in your home that the company has a policy that can cover that and finally workers compensation means that if someone gets injured at your home workers compensation will take over and pay for whatever their recovery expenses are now if you just hire somebody off of a website where they don’t have that kind of protection or you just bring someone into your home and pay them cash none of those assurances are offered to you and in the event that something goes wrong you’re on the hook.
I always like to know how long a company has been in business for and also if they have any professional affiliations or if they’ve been accredited so for example we’ve been in business since we’re accredited by the Better Business Bureau and the way that the Better Business Bureau works is they look at how long you’ve been in business and how many complaints have been registered under your business and then they assign you a rating so anyone can go on to that our Business Bureau website they can check out my company or anyone’s company frankly as long as they’re part of the Better Business Bureau and get that accreditation rating and that’s really important because credibility is huge especially when you’re letting someone into your home with all your stuff the other reason why it’s important to know how long a company has been in business for is because it allows them to have time to establish themselves and work out kinks and sometimes there are terrible companies and this actually happened I know a couple companies in Sharjah like this terrible reputation all they do is close down and open up under a new name but it’s the same owners the same management and the same business structure with the same terrible service so really understanding how long that company’s been established for and if they have any accreditations or professional affiliations can really benefit you as a consumer.
I also think it’s important to find out if the cleaning service company provides their own cleaning products and tools or if they want you to provide your own cleaning products and tools now while it might seem more convenient for the company to provide the cleaning products and tools as far as I’m concerned I want to have control having the right products and tools is half the battle and you know your space now the other thing to keep in mind is that let’s say a company supplies their own stuff well how do you know that a mop that was used in house a wasn’t cleaned before it was used in house B think about a toilet bowl brush think about a sponge I don’t know for me that gives me the heebie-jeebies so at my company we require our clients to provide their own cleaning supplies and tools we sell starter kits and we also give them a shopping list so that everybody knows what they need and we’ll also talk them through their space their particular requirements and we find out okay what are your finishes and what do you need so we can make sure you’re properly outfitted and that way our clients know that their stuff is only being used in their house is the company that you’re contacting an actual service provider or are they kind of one of those sharing economy websites so a service provider tends to have a consistent roster of employees that they’ll send out on a regular basis and one of those sharing economy websites well pretty much anyone can put their information up on there and get themselves a job.
So when we interview part of our process is doing background checks police check and of course reference checks so we know who we’re bringing in but when you’re just hiring someone off of let’s say an economy or a sharing economy an economy website a sharing economy website or if you’re just hiring somebody off of Dubizzle or something like that you don’t know who they are and remember they’re coming into your home where all of your valuables important things are and if something goes missing what’s your recourse you want to know who’s coming in how trustworthy and reliable they are and what you can do in the event that there’s a problem.
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